Privacy Policy

Last Updated: January 1, 2026

All Jackpots Casino ("we," "us," "our," or "All Jackpots") is committed to protecting the privacy and security of personal information provided by our users in New Zealand. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use the All Jackpots Casino mobile application, or engage with our services. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

Information We Collect

When you register for an All Jackpots online casino account or use our services, we may collect various types of information to provide you with a secure and personalized gaming experience.

Personal Information

We collect personal information that you voluntarily provide to us when you:

Register for an All Jackpots Casino login account
Make deposits or withdrawals
Contact our customer support team
Participate in promotions or tournaments
Subscribe to our newsletters or marketing communications

This personal information may include:

Full name and date of birth
Email address and telephone number
Residential address in New Zealand
Payment information and financial transaction details
Government-issued identification documents (for verification purposes)
Username and password for All Jackpots Casino login
Communication preferences and marketing consent

Automatic Information Collection

When you access All Jackpots Casino or use the All Jackpots Casino mobile app, we automatically collect certain technical information:

IP address and geolocation data
Device type, operating system, and browser information
Pages visited, time spent on pages, and navigation patterns
Referring website addresses
Gaming activity, including games played, bets placed, and transaction history
Cookies and similar tracking technologies (see our Cookie Policy for details)

How We Use Your Information

All Jackpots uses the collected information for various legitimate business purposes, including:

Account Management: To create and maintain your All Jackpots Casino account, process your All Jackpots Casino login requests, and verify your identity in compliance with New Zealand regulations
Transaction Processing: To process deposits, withdrawals, and other financial transactions securely
Service Provision: To provide you with access to our games, features, and services across desktop and All Jackpots Casino mobile platforms
Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance
Personalization: To customize your gaming experience and recommend games or promotions that may interest you
Marketing Communications: To send you promotional offers, newsletters, and updates about All Jackpots online casino (with your consent)
Security and Fraud Prevention: To detect and prevent fraudulent activity, money laundering, and other illegal activities
Legal Compliance: To comply with New Zealand gambling laws, anti-money laundering regulations, and other legal obligations
Analytics and Improvement: To analyze usage patterns and improve our website, mobile app, and services
Responsible Gaming: To monitor gaming behavior and implement responsible gambling measures

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Contractual Necessity: Processing is necessary to fulfill our contractual obligations when you use All Jackpots Casino services
Legal Obligation: Processing is required to comply with New Zealand laws and regulations governing online gambling
Consent: You have provided explicit consent for specific processing activities, such as marketing communications
Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention and service improvement, provided these interests do not override your privacy rights

Information Sharing and Disclosure

All Jackpots Casino does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, including:

Payment processors and financial institutions
Identity verification and fraud prevention services
Customer support and communication platforms
Marketing and analytics service providers
Cloud hosting and data storage providers
Game developers and software providers

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information when required by law or in response to:

Court orders, subpoenas, or other legal processes
Requests from New Zealand regulatory authorities or law enforcement agencies
Investigations into suspected illegal activities, fraud, or violations of our Terms of Service
Protection of our legal rights, property, or safety, or that of our users

Business Transfers

If All Jackpots Casino is involved in a merger, acquisition, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.

Data Retention

All Jackpots Casino retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by New Zealand law. Specific retention periods include:

Active Accounts: Information is retained for the duration of your account activity
Closed Accounts: Information is retained for a minimum of 7 years after account closure to comply with New Zealand gambling and financial regulations
Transaction Records: Financial transaction data is retained for 7 years in accordance with anti-money laundering requirements
Marketing Data: Marketing preferences and communication history are retained until you withdraw consent or request deletion
Legal Claims: Information related to legal disputes is retained until the resolution of the claim and expiration of applicable limitation periods

Data Security

All Jackpots Casino implements robust technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

SSL/TLS encryption for data transmission between your device and our servers
Encrypted storage of sensitive personal and financial information
Secure password hashing for All Jackpots Casino login credentials
Regular security audits and vulnerability assessments
Access controls and authentication protocols limiting employee access to personal data
Firewalls and intrusion detection systems
Regular backup procedures and disaster recovery plans
Employee training on data protection and security best practices

While we implement industry-standard security measures, please note that no method of electronic transmission or storage is 100% secure. We encourage you to use strong passwords, enable two-factor authentication for your All Jackpots Casino login, and keep your account credentials confidential.

Your Privacy Rights

Under New Zealand privacy law, including the Privacy Act 2020, you have the following rights regarding your personal information:

Right to Access: You can request a copy of the personal information we hold about you, including details about how it is used and shared
Right to Correction: You can request that we correct any inaccurate or incomplete personal information
Right to Deletion: You can request deletion of your personal information, subject to legal retention requirements and legitimate business needs
Right to Restrict Processing: You can request that we limit how we use your personal information in certain circumstances
Right to Data Portability: You can request a copy of your personal information in a structured, commonly used format for transfer to another service provider
Right to Object: You can object to certain types of processing, including direct marketing communications
Right to Withdraw Consent: Where processing is based on consent, you can withdraw your consent at any time
Right to Complain: You can lodge a complaint with the New Zealand Privacy Commissioner if you believe we have violated your privacy rights

To exercise any of these rights, please contact our Data Protection Officer using the contact information provided at the end of this policy. We will respond to your request within 20 working days, as required by New Zealand law.

Cookies and Tracking Technologies

All Jackpots Casino uses cookies and similar tracking technologies to enhance your experience on our website and All Jackpots Casino mobile app. Cookies are small text files stored on your device that help us:

Remember your All Jackpots Casino login credentials and preferences
Analyze website traffic and usage patterns
Deliver personalized content and advertisements
Improve website functionality and performance
Detect and prevent fraudulent activity

We use the following types of cookies:

Essential Cookies: Required for basic website functionality, including All Jackpots Casino login and security features
Performance Cookies: Collect anonymous information about how visitors use our site to improve performance
Functionality Cookies: Remember your preferences and settings to enhance your experience
Marketing Cookies: Track your browsing activity to deliver relevant advertisements

You can manage cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some features of All Jackpots online casino. For more information, please see our Cookie Policy.

International Data Transfers

All Jackpots Casino operates primarily in New Zealand, but some of our service providers and data storage facilities may be located outside New Zealand. When we transfer your personal information internationally, we ensure that appropriate safeguards are in place to protect your data in accordance with New Zealand privacy standards. These safeguards may include standard contractual clauses, data processing agreements, and ensuring that recipient countries have adequate data protection laws.

Children's Privacy

All Jackpots Casino is intended solely for adults aged 18 years or older in accordance with New Zealand gambling laws. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have inadvertently collected information from a minor, we will take immediate steps to delete that information. If you believe that a minor has provided personal information to All Jackpots Casino, please contact us immediately.

Marketing Communications

With your consent, All Jackpots Casino may send you marketing communications about promotions, bonuses, new games, and special offers via:

Email
SMS/text messages
Push notifications through the All Jackpots Casino mobile app
In-app messages

You can opt out of marketing communications at any time by:

Clicking the "unsubscribe" link in promotional emails
Replying "STOP" to SMS messages
Adjusting notification settings in the All Jackpots Casino mobile app
Updating your communication preferences in your account settings
Contacting our customer support team

Please note that even if you opt out of marketing communications, we will still send you essential account-related messages, such as transaction confirmations, account security alerts, and important policy updates.

Third-Party Links

All Jackpots Casino may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to these external sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

All Jackpots Casino reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will notify you by posting the updated policy on our website with a revised "Last Updated" date and, where appropriate, by sending you an email notification or displaying a prominent notice on the All Jackpots online casino homepage. Your continued use of our services after such changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact our Data Protection Officer:

All Jackpots Casino
Data Protection Officer
Email: privacy@all-jackpot.com

For general customer support inquiries related to your All Jackpots Casino account or All Jackpots Casino login, please contact:

Email: support@all-jackpot.com
Live Chat: Available 24/7 through the website and All Jackpots Casino mobile app

Regulatory Information

All Jackpots Casino operates in compliance with New Zealand privacy and gambling regulations, including:

Privacy Act 2020
Gambling Act 2003
Anti-Money Laundering and Countering Financing of Terrorism Act 2009
Electronic Transactions Act 2002

If you have concerns about how we handle your personal information that we have not adequately addressed, you have the right to lodge a complaint with:

Office of the Privacy Commissioner
Website: www.privacy.org.nz

This Privacy Policy is effective as of January 1, 2026, and applies to all users of All Jackpots Casino services in New Zealand, including the All Jackpots Casino website, All Jackpots Casino mobile application, and All Jackpots online casino platform.